Telehealth Appointments

Address select concerns with one of our medical practitioners via a secure video call from your smartphone, tablet, or computer and accelerate your office visit if one is required.

30-minute telehealth consultations* are available for:

Urinary symptoms

  • Asymptomatic STI/STD screen or test of cure

  • Vaginal symptoms (if no in-person appointments are available or for recurring issues)

* Most consultations will require a prompt, brief, in-person follow-up lab appointment

60-minute telehealth consultations are available for:

  • Irregular menses/menstruation

  • FEMM (with certified FEMM teacher, not with one of our medical practitioners)

Appointment Policy

Effective December 1st,  2025, our clinic requires all patients who schedule an appointment to place a card on file. This policy helps us ensure appointment availability for patients.

No-Show Fee

If you do not show up for your scheduled appointment, a $20 fee will be charged to your card on file. This fee must be paid before you can schedule another appointment.

Late Cancellation Fee

If you cancel your appointment less than 24 hours before your scheduled time, a $20 fee will be charged to your card on file. This fee must also be paid before you are allowed to schedule again.

Emergency Cancellations

We understand that emergencies happen. If you need to cancel within 24 hours due to an emergency, please call the clinic immediately. We will determine whether the cancellation fee can be waived and whether you may reschedule without incurring fees.

Telehealth FAQ

  • On our appointment request form, select “Telehealth” under the “Reason for appointment” drop-down menu.

  • The same way as for a regular 3W appointment. You will receive an email and text message with your paperwork and consent forms to fill out and submit beforehand.

  • You will receive an additional email before your appointment containing your personal video call link. Follow the link to enter a virtual waiting room. As soon as our medical team is ready, they will begin your appointment.

  • You can use a smartphone, tablet, or computer with a working video camera and internet access. (Connection to a secure wi-fi network is recommended; if using cellular data, usage fees from your cellular provider may apply.)

  • No, just click or tap the link from your internet-connected device and you will be directed to the appropriate web page.

  • You must be currently located in Washington state to be eligible for telehealth consultations with our medical practitioners. This restriction does not apply to FEMM telehealth consultations.

  • Except for FEMM consultations, all of our telehealth consultations are offered free-of-charge. Nominal lab fees do apply for any follow-up lab appointments.

Get in Touch with Us

Ready to schedule your appointment or have questions? We're here to help!

Email: info@3wmedical.org

Phone: (206) 588-0311

Address: 4528 8th Ave NE Unit 1A, Seattle, WA 98105